Arizona Priority Care DCE provides a COVID-19 Care program for you if you test positive for the coronavirus. We offer a virtual visit with a Nurse Practitioner (NP) and links to resources or printed materials (available in English and Spanish) on what to do if you are sick, or if you are caring for someone who is sick. We will remain in contact with you throughout the course of your illness, and offer telephonic support for as long as necessary.
For the most current guidance from the Centers for Disease Control and Prevention (CDC), please visit their web-site at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html
Call 2-1-1 for free COVID-19 crisis counseling or visit www.ResilientArizona.org
Arizona Priority Care DCE recommends:
CVS Minute Clinic
Behavioral Health Crisis Line
In the event of a behavioral health or psychiatric emergency, you or a family member can call 9-1-1 or the follow-ing crisis lines:
Maricopa County: (602) 222-9444 or (800) 631-1314
Pinal County: (866) 495-6735
National Suicide Prevention Lifeline: (800) 273-TALK (8255)
If you are a Veteran, you may also call:
Veterans Crisis Line: (800) 273-8255 (option 1)
Be Connected: (866) 4AZ-VETS or (866) 429-8387
Area Agency on Aging – Programs and Services
Your local Area Agency on Aging offers multiple programs and services including: resource guides for seniors, adult day care, employment, AmeriCorps, Medicare benefits assistance, care transitions, meals, family and care-giver support, healthy living classes, legal assistance, independent living, and mental health resources.
Maricopa County: (602) 264-HELP (4357) or (888-783-7500) – 24 hours a day, 7 days a week
Pinal County: (520) 836-2758 or (800) 293-9393
For the hard of hearing and deaf, TEXT (520) 775-1899 SMS (Short Message Service).
Life Planning Resources
Did you know that you can authorize someone else to act as your Representative to discuss your medical care on your behalf? Your Representative will be allowed access to your Protected Health Information (PHI) to communicate with Arizona Priority Care DCE, and execute any other HIPAA related patient rights. However, this does not allow your Representative to make any healthcare decisions on your behalf.
To learn more about how to do this, please call our Customer Service Advocates at 480-336-7444.
To print a “Request for Representative Form”, click the link below.
Arizona Priority Care DCE Representative Form
You should talk with others about your wishes, so those closest to you know what medical treatments you may or may not want if you are incapacitated or if you are approaching the end of your life. Life planning can include creating a Living Will, assigning a Health Care Power of Attorney, or a Do Not Resuscitate (DNR) order.
More information about Life Planning Activities, including forms and instructions can be found here: https://www.azag.gov/seniors/life-care-planning or https://azpolst.org/forms