
Our History
Arizona Priority Care (AZPC), founded in 2012, is an affiliate of Heritage Provider Network (HPN) established in 1979 by founder Dr. Richard Merkin.
Arizona Priority Care is a medical group that partners with Health Plans to implement its successful comprehensive approach to care management. AZPC collaborates with its network of Primary Care Providers and Specialists to provide members with quality, innovative, coordinated, and affordable healthcare.

Arizona Priority Care is a network of community physicians, both primary care physicians and specialists. We partner with these physicians to deliver the highest quality coordinated patient care for those patients covered by the health plans with which we contract. We support our partner physicians with a variety of programs to allow them to focus on patient care. These programs include Star Rewards, HCC University, clinical documentation improvement programs, and at home urgent care services.
Arizona Priority Care strives to guide patients through the healthcare system in a caring and coordinated manner. We are here for our patients, handling referrals, claims and case management in a seamless, efficient manner. We want to make certain that you receive the healthcare you expect and deserve.
Our Business Model
Through our care delivery model, Arizona Priority Care brings the continuum of care options to every patient we serve.
Arizona Priority Care’s network providers have effortless access to the status of claims, prior authorizations, and patient risk and quality updates through our secure portal.

Claims
Convenient access for providers to look up status and check receipts of claims.
For Claims questions, contact (480) 499-8700
Prior Authorization
Providers can submit and check prior authorization status and retrieve a list of services that Do Not Require Prior Authorization.
Communicate with the Prior Authorization Department at (480) 488-8720
Care Coordination
Look up patient clinical status, including quality care and diagnoses gaps, laboratory results, prescriptions, and other providers treating your patients.
For information on the use of this secure platform, contact your Provider Relations Representative.

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